Privacy Policy

Last updated: 20 July 2026

This Privacy Policy explains how CloudZenixes ("we", "us", or "our") collects, uses, and protects your personal information when you use our website https://cloudzenixes.com and our cloud VPS hosting services.

1. Information We Collect

  • Account information: your name, email address, and billing details.
  • Payment information: processed by our payment provider, PayU. We do not store your full card number or CVV on our servers.
  • Technical & usage data: IP address, browser type, device information, and logs of how you interact with our services.

2. How We Use Your Information

  • to create and manage your account and provision your services;
  • to process payments and send invoices and service-related notices;
  • to provide customer support and respond to your requests;
  • to maintain security, prevent fraud, and comply with legal obligations; and
  • to improve and operate our services.

3. Third Parties & Subprocessors

We share personal information only as necessary with trusted third parties who help us deliver our services, including:

  • PayU — payment processing;
  • Amazon Web Services (AWS) — infrastructure and hosting;
  • Amazon SES — transactional email delivery.

These providers process data on our behalf under their own security and privacy commitments.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our services are used. You can control cookies through your browser settings, though some features may not function properly without them.

5. Data Retention

We retain personal information for as long as your account is active and as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

6. Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at support@cloudzenixes.com.

8. Children

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. International Transfers

We are based in India and may process and store data on infrastructure located in various regions. Where data is transferred across borders, we take steps to ensure it remains protected in accordance with this Policy.

10. Contact

For any privacy questions or requests, email support@cloudzenixes.com.

Data controller: C. Parthasarathi, 1-7, Ruby Orchids, Chengalpattu, Tamil Nadu 603210, India.