Help Center
Guides, walkthroughs, and answers to help you deploy faster, manage your services, and get the most from CloudZenixes. Organized to scale to 100+ articles — start with Getting Started or jump to your topic below.
Getting Started
New to CloudZenixes? Start here.
Welcome to CloudZenixes
Learn about our hosting platform, services, and customer portal.
2How to Order Your First VPS
Step-by-step guide to purchasing and deploying a VPS.
3Client Area Overview
Navigate invoices, services, support tickets, and account settings.
4Instant VPS Deployment
How automatic provisioning works after payment.
VPS Hosting
Deploy, manage, and scale virtual servers.
Articles coming soon:
- Choosing the Right VPS Plan
- Connecting via SSH
- Installing a Web Stack (Nginx, Docker)
- Upgrading or Downgrading Your VPS
- Reinstalling Your Operating System
Windows RDP
Remote desktop access and Windows workloads.
Articles coming soon:
- Connecting with Remote Desktop (RDP)
- Windows Server Initial Setup
- Installing Software on Windows VPS
- RDP Security Best Practices
Dedicated Servers
Bare-metal and dedicated VDS hosting.
Articles coming soon:
- Dedicated vs VPS: Which to Choose
- Dedicated Server Specifications Explained
- Initial Bare-Metal Setup
- IPMI and Remote Management
Domains & DNS
Domains, records, and DNS configuration.
Articles coming soon:
- Pointing Your Domain to a VPS
- Understanding DNS Records (A, CNAME, MX)
- SSL Certificates Overview
- Subdomains and Wildcard DNS
Security
Hardening, firewalls, SSH keys, and 2FA.
Articles coming soon:
- Securing SSH Access
- Configuring Firewall Rules (UFW / iptables)
- Two-Factor Authentication (2FA)
- DDoS Protection Overview
- Password and Key Management
Billing & Payments
Invoices, renewals, and payment methods.
Articles coming soon:
- Understanding Your Invoice
- Updating Payment Methods
- Renewals and Auto-Pay
- Refund Requests Explained
Troubleshooting
Fix common issues fast.
Articles coming soon:
- Server Not Responding — First Steps
- Cannot Connect via SSH or RDP
- High CPU or Memory Usage
- Network and Connectivity Issues
- Email Delivery Problems
Backups & Snapshots
Protect data with backups and snapshots.
Articles coming soon:
- Creating a Server Snapshot
- Restoring from Backup
- Backup Best Practices
- Off-Site Backup Strategies
Performance Optimization
Tune CPU, RAM, disk, and network performance.
Articles coming soon:
- Monitoring Server Resources
- Optimizing NVMe Disk I/O
- Caching Strategies (Redis, Memcached)
- CDN and Static Asset Delivery
Policies
Legal terms, privacy, refunds, and acceptable use.
Privacy Policy
How we collect, use, and protect your personal information.
Policy 2Terms of Service
Terms and conditions for using CloudZenixes services.
Policy 3Refund & Cancellation Policy
When refunds apply and how to cancel services.
Policy 4Acceptable Use Policy
Rules for acceptable use of our infrastructure.
Policy 5Service Delivery Policy
How and when your digital services are delivered.
PolicySupport
Contact us, tickets, and service status.
Still need help?
Our support team is available 24/7. Open a ticket from your client area or email us directly.